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Now Hiring · Cincinnati, OH

Brand Operations &
Community Manager

Full-Time OTR · In-Person Real Growth Potential

I'm looking for someone who gets it. Who walks into the store and sees what it could be. Who feels the same ownership I do — and brings that energy every single day. A partner, not just a hire.

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This is a highly collaborative, hands-on leadership role working directly with the founder across retail operations, community and events, content support, and brand growth. Our storefront is intentionally small and curated — this is not a traditional high-volume retail management role. It's a brand operations role with real creative and community reach.

There is real room to grow here — into community programming, marketing, creative direction, and beyond — for the person who wants it. MEAS is small enough that your fingerprints will be all over it. We want someone who is excited about that.

  • Build genuine relationships and deliver an elevated customer experience — in-store, online, and in the community
  • Respond to customer emails, DMs, and inquiries across all channels
  • Support partnerships, collaborations, in-store events, and activations that drive foot traffic and grow the MEAS community
  • Own daily store operations — opening and closing, visual merchandising, cleanliness, and overall store standards
  • Manage, coach, and delegate to part-time team members
  • Drive sales goals and customer retention
  • Oversee fulfillment, online orders, inventory, and receiving with accuracy and care
  • Partner with founder on weekly content planning and capture — product pulls, props, styling assist, stills, b-roll, and behind-the-scenes
  • Support periodic photoshoot prep and execution
  • Manage community engagement through comments and DMs
  • Retail experience required — boutique, fitness studio, hospitality, or lifestyle brand preferred
  • Relationship-driven, customer-obsessed, and confident in-store and online
  • Organized, proactive, and self-motivated — you don't need to be told what needs doing
  • Passionate about fashion, fitness, or wellness and aligned with the MEAS brand
  • Social media savvy and comfortable capturing content on iPhone
  • Excited by community, brand growth, and creative collaboration
Starting Pay $18.25–18.50/hr (~$38K annually) Candidates with proven retail management experience will be considered at a higher starting rate.
Growth Path
3–6 Months Path to $20–20.25/hr (~$42K) as performance benchmarks are hit, plus monthly performance bonus (up to $150/month)
12 Months Expanded compensation with bonus potential for a strong performer
Hours Full-time, 35–40 hrs/week
Availability Friday and Saturday required. Weekend flexibility based on team coverage and store performance.
PTO 10 days accrued annually, available after 90 days. Your birthday off. Plus major holidays.
Discount 50% on all MEAS product
Gear Seasonal MEAS gear provided
Health $150/month health insurance contribution
Ready to Apply?

Sound like you?

Send your resume, Instagram or social handles, and a short note about why this role excites you.
If you have a portfolio or content work, include it — we'd love to see your eye.

Send Resume
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