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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
SHIPPING
SHIPPING INFO
All orders ship from our headquarters in Cincinnati, Ohio. At this time we only shipto the US. Our shipping method is ground transportation via UPS or USPS Priority Mail.
Most orders ship the next 1-2 business days after the order is placed. Some exceptions apply. During times of high order volume, such as major sales events or the holiday season, orders may take up to five business days to ship.
SHIPPING FAQ
When your order has been shipped, we will send you an e-mail with your tracking number and a link to where you can track it online.
Shipping is $8 flat fee or FREE if you spend $75+.
To look up the status of your order, click here!
For more information on how to return an item, please visit our Returns & Exchanges page here.
Not at this time. If your order somehow passes our system with a PO Box address, this will cause delays.
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